Your questions

Our answers

QUESTIONS & ANSWERS

  • Directions

    Directions by car from the A7: Address for your navigation system: Kronsaalsweg 88; 22525 Hamburg-Stellingen. Coming from the north: Take exit 26 - HH-Stellingen from the A7 and turn right onto Kieler Straße/B4. After 1 km, turn left onto Kronsaalsweg and after 80 meters, turn right onto the street. Your destination will be on your right after a few meters, behind the Bauhaus building. Coming from the south: Take exit A1/B4/B5 towards Elbbrücken/Centrum/Altona from the A7 and turn left onto Kieler Straße/B4. After 500 meters, turn left onto Kronsaalsweg and after 80 meters, turn right onto the street. Your destination will be on your right after a few meters, behind the Bauhaus building. Directions by car from the A1: Coming from the A1, at interchange 31-Hamburg-Ost, use one of the two right-hand lanes to follow the signs for the A24 towards Hamburg-Jenfeld. There, you will enter the Horner Kreisel roundabout and take the second exit onto Sievekingsallee. After 2.1 km, this road becomes Bürgerweide. Use one of the two right-hand lanes to turn right onto Wallstraße/Wallstraßenbrücke/B75. Continue straight ahead on Wallstraße/Wallstraßenbrücke, then onto Sechslingspforte and turn left onto Schwanenwik. Follow this road past An der Alster, then onto Kennedybrücke, across Alsterglacis and Theodor-Heuss-Platz to Edmund-Siemers-Allee. Here, take one of the two middle lanes to bear slightly left onto Bundesstraße. Continue straight ahead onto An der Verbindungsbahn, then onto Schröderstiftstraße, Schäferkampsallee, and Fruchtallee. On Fruchtallee, use one of the three left lanes to turn left onto Eimsbütteler Marktplatz/B5. Follow Kieler Straße for 3.3 kilometers, then turn left onto Kronsaalsweg. After a few meters, your destination will be on the right, behind the Bauhaus building. Directions by car from Hamburg Airport: From Flughafenstraße, head south and bear slightly right onto Weg beim Jäger. Follow Weg beim Jäger for 2.2 kilometers, then at the roundabout, take the first exit onto Spreenende via Papenreye. After 1.2 kilometers, turn left onto Kollaustraße and at the first intersection, turn right onto Niendorfer Straße via Oddernskamp, then turn right onto Gazellenkamp. From Gazellenkamp, go through the roundabout and after 1.3 kilometers, turn right onto Wördemanns Weg for 1.2 kilometers, then turn left onto Kieler Straße. After 240 meters, turn right onto Kronsaalsweg and after another 70 meters, turn right again onto Zielstraße. After a few meters, your destination will be on the right-hand side, behind the Bauhaus building. Directions by train: From Hamburg Central Station: Take the S3 line towards Elbgaustraße/Pinneberg or the S21 line towards Elbgaustraße to Stellingen station. Alternatively, you can take the U2 line towards Niendorf Markt to Osterstraße station. From there, transfer to bus line 4 towards Eidelstedter Platz/Wildacker and get off at Nienredder station. From Altona Station: Take the S3 line towards Pinneberg or bus line 183 towards Kalvslohtwiete to Nienredder station. Directions from Hamburg Airport: Take bus line 392 towards Teufelsbrück and get off at Nienredder station. Alternatively, you can take the S1 S-Bahn towards Ohlsdorf. At the Ohlsdorf station, change to the U1 subway line towards Hauptbahnhof Süd (Central Station South). Get off at the Lattenkamp stop and take bus line 281 towards Eidelstedter Platz to the Wördemanns Weg stop.

  • Bus & train

    Five bus lines (4, 392, 183, 115, 603) stop directly in front of our house at the "Nienredder" stop. You can reach the S-Bahn (S3/S21) on foot via the "Nienredder" stop (approx. 500m).

  • Check-In & Check-Out

    You can check into your apartment from 3:00 PM on your arrival day, and it will be available until 11:00 AM on your departure day. If you require a later departure time, please contact our reception team in advance.

  • Company cost coverage

    If your company is paying for your stay with us, you can find the form for cost reimbursement here: COST REPAIR

  • gastronomy

     EATERY - Breakfast & Lunch In our EATERY on the ground floor, you can enjoy a generous breakfast buffet Monday to Friday from 6:30 am to 10:00 am and on weekends from 7:00 am to 11:00 am. Breakfast is €16.50 per adult and €11 for children. Our delicious lunch menu with a varied selection is available Monday to Friday from 12:00 pm to 1:30 pm for just €9.50. LIBRARY Bar Current opening hours are Monday to Saturday from 4:00 pm to 11:30 pm. ALMOST EVERYTHING Shop It's been a long day and you'd rather be alone now, or perhaps you don't have time to sit down in the EATERY, but hunger is gnawing at you? At the ALMOST EVERYTHING Shop, you can create your own meal package – enjoy your selection in the lobby, in your apartment, or on the go. Delicious food and drinks at reasonable prices are just a step away.  

  • pets

    Pets are allowed in the hotel. Please contact us in advance if you would like to bring your dog. We kindly ask you to fill out our dog form for your pet, which you can find here: DOG FORM

  • Housekeeping

    Your apartment will receive a full cleaning after one week at no extra charge. You can also book an additional cleaning for a fee.

  • Contact

    Reception Our reception is staffed 24/7. Please feel free to call us anytime at the following number: 49 (0)40 53 75 13 75 13 Reservations Book directly with us and you are guaranteed the best price. Please contact our reservations department by phone at extension 3120 or by email: reservation@sylc.de Address: Kronsaalsweg 88; 22525 Hamburg-Stellingen

  • Laundry & Dry

    You'll find a laundry room on each floor. Here you can wash, dry, and iron your laundry for a small fee. This service can be used via the We Wash app or directly by phone.

  • Meeting area

    For your individual requests, please contact our reservations team at extension 3170. We would be happy to show you our facilities on the ground floor. You can find initial information about our conference facilities and submit an initial inquiry here on our website under the "Meetings & Events" section.

  • sustainability


  • The park

    Parking Garage Our own parking garage offers ample space with 162 parking spaces for those arriving by car. As a guest, you can also rent a parking space for a small fee – the longer you stay, the cheaper it is. Please note that the parking spaces in front of the hotel's main entrance may only be used for loading and unloading. The current daily parking rate is €14 as of January 1, 2026. Please note the clearance height of 2.10 m. Charging for Electric Cars If you are traveling with an electric vehicle, you don't need to thread an extension cord from your room to the parking garage, because thanks to our EV charging station for all vehicle types, your car will charge immediately upon arrival. We also have two dedicated Tesla Destination Chargers reserved for Tesla drivers! The current charging price is €20. Bicycles For even more convenience and security, a lockable bicycle storage room is available during your stay. We offer bike storage as an additional service for €5.00 per bike per day. Alternatively, you can park your bike free of charge in front of the hotel.

  • Vicinity

    With us, you don't just live in 1000 square meters. A whole world of experiences, culture, nature, and action awaits you around our house. From the wild animals at Hagenbeck Zoo to the energetic footballers at Volksparkstadion, from big jumps at the Jumphouse to the vibrant colors of the blacklight district, from morning at the swimming pool to evening at the Barclaycard Arena – the area around our house offers a wealth of activities. But be warned: all of this is not for those who like to be bored!

  • Landlord confirmation

  • Would you like to register your temporary residence with us at the sylc. Apartment Hotel? No problem! We will gladly issue you a landlord's confirmation for the registration office. To ensure everything runs smoothly, please note the following conditions: For individual guests:
  • Minimum stay: 90 nights
  • Deposit: €150.00 (This will be refunded after successful registration or deregistration. Please bring written proof of deregistration.)
  • Registration or deregistration must be completed no later than 14 days after check-out. Otherwise, we reserve the right to retain the deposit. For corporate bookings:
  • Minimum stay: 29 nights
  • No deposit is required if the company confirms in writing that it will handle the deregistration. If this is not possible, a deposit of €150.00 is payable by the guest. Important: After successful registration, you are obligated to pay the GEZ fee (broadcasting fee). This currently amounts to approximately €15.00 per month.