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Your questions

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FREQUENT ASKED QUESTIONS

  • bus & trains

    Five bus lines (4, 392, 183, 115, 603) stop directly in front of our house at the “BAB Auffahrt Stellingen” stop. You can reach the S-Bahn line S3 / S21 on foot via the “BAB Auffahrt Stellingen” stop (approx. 500m).

  • check-in & check-out

    You can move into your apartment upon arrival from 3 p.m. and on your departure day your apartment will be available until 11 a.m. If you would like a later departure date, please contact our team at reception in good time.

  • contact

    reception


    Our reception is staffed around the clock. Feel free to call us at any time at the following number: +49 (0)40 53 75 13 75 13


    reservation


    Book directly with us and you are guaranteed the best price. Feel free to contact our reservation department by phone at extension 3120 or by e-mail: reservation@sylc.de

  • company cost coverage

    If your company is covering the costs for your stay with us, please find herewith the respective formular that needs to be filled out by our company: 


    CONFIRMATION OF COST COVERAGE

  • directions

    Arrival by car from the A7 motorway


    Coming from the north

    Leave the A7 at exit 26 - HH-Stellingen and turn right onto Kieler Straße/B4. After 1 km turn left onto Kronsaalsweg and after 80 meters turn right into Zielstraße. After a few meters your destination is on the right side, the back of the Bauhaus.


    Coming from the south

    Leave the A7 at exit A1/B4/B5 in the direction of Elbbrücken/Centrum/Altona and turn left onto Kieler Straße /B4. After 500 meters turn left into Kronsaalsweg and after 80 meters turn right into Zielstraße. After a few meters you will find your destination on the right side, the back of the Bauhaus.


    Arriving by car from the A1

    Coming from the A1, at freeway junction 31-Hamburg-Ost use one of the 2 right-hand lanes to follow the signs for the A24 towards Hamburg-Jenfeld. There you drive onto the Horner traffic circle, which you leave into Sievekingsallee (2nd exit). After 2.1 km this becomes Bürgerweide. Use one of the 2 right lanes to turn right onto Wallstraße/Wallstraßenbrücke/B75. Continue straight on Wallstraße/Wallstraßenbrücke onto Sechslingspforte and turn left onto Schwanenwik. Follow the road further over An der Alster, further on Kennedybrücke over Alsterglacis and Theodor-Heuss-Platz to Edmund-Siemers-Allee. Take one of the 2 middle lanes here to turn half left onto Bundesstraße.

    Straight ahead on the connecting road to Schröderstiftstraße, Schäferkampsallee and Fruchtallee. On Fruchtallee use one of the 3 left lanes to turn left onto Eimsbütteler Marktplatz/B5. Follow Kieler Straße for 3.3 kilometers, turn left onto Kronsaalsweg. After a few meters your destination is on the right side, the back of the Bauhaus.


    Directions by car from Hamburg Airport

    Coming from the airport road, drive south and turn slightly right onto the road near the hunter. Follow the road for 2.2 kilometers and then take the first exit at the traffic circle onto Spreenende via Papenreye. After 1.2 kilometers turn left onto Kollaustraße and at the first Queerstraße turn right again onto Niendorfer Straße via Oddernskamp and turn right onto Gazellenkamp. From Gazellenkamp you pass the traffic circle and after 1.3 kilometers turn right onto Wördemanns Weg for 1.2 kilometers and turn left onto Kieler Straße. After 240 meters turn right into Kronsaalsweg and after another 70 meters turn right into Zielstraße. After a few meters your destination is on the right side, the back of the Bauhaus.


    Arriving by train


    Coming from the main station: Take the S-Bahn line 3 in the direction of Elbgaustraße/Pinneberg or the S-Bahn line 21 in the direction of Elbgaustraße to Stellingen station. Alternatively, you can take the subway line U2 in the direction of Niendorf Markt to Osterstraße station. Here you change to bus line 4 in the direction of Eidelstedter Platz/Wildacker and get off at the BAB-Auffahrt Stellingen station.


    Coming from Altona station: Take the S-Bahn line S3 in the direction of Pinneberg or the bus line 183 in the direction of Kalvslohtwiete to the BAB-Auffahrt Stellingen station.


    Directions from Hamburg Airport


    Take bus line 392 in the direction of Teufelsbrück and get off at the BAB-Auffahrt Stellingen station. Alternatively, you can take the S-Bahn S1 in the direction of Ohlsdorf. At the Ohlsdorf stop, change to the U1 subway line in the direction of Hauptbahnhof Süd. Get off at the Lattenkamp stop and change to bus line 281 in the direction of Eidelstedter Platz to the Wördemanns Weg stop.

  • gastronomy

     EATERY - breakfast & lunch  


    In our EATERY on the first floor you can enjoy a rich breakfast buffet Monday to Friday from 6:30 a.m. to 10:00 a.m. and on weekends from 7:00 a.m. to 11:00 a.m.. You can enjoy our delicious lunch with a varied offer Monday to Friday from 11:30 to 13:00.


    LIBRARY Bar


    Please ask our team at reception to check the latest opening hours for our bar.


    ALMOST EVERYTHING Shop


    It's been a long day and you'd rather be on your own or you don't have time to sit down in the EATERY, but hunger won't leave you alone? In the ALMOST EVERYTHING Shop you can put together your own food package - enjoy your choice in the lobby, in your apartment or on the way. Tasty food and drinks at reasonable prices are just a step away.

  • housekeeping

    Your apartment will receive a full cleaning after one week without any fees. You are welcome to order additional cleaning for a fee.

  • laundry & dry

    You will find a LAUNDRY ROOM on every floor. Here you can wash, dry and iron your laundry for a small fee. This service can be used via the We Wash app or directly by phone.

  • meeting area

    For your individual wishes, please contact our reservations team at extension 3170. We would be happy to show you our rooms on the ground floor. You can get initial information about our conference options and make your first inquiry here on our website under the “Meetings & Events” section.

  • neighbourhood

    With us you can't just live in 1000 square meters. A whole world of experience, culture, nature and action is open to you around our house. From the wild animals in Hagenbeck's zoo to the wild kickers in the Volksparkstadion, from big jumps in the jumphouse to bright colors in the black light district, from the morning in the swimming pool to the evening in the Barclaycard Arena, the offer in the area around our house ranges. But be careful: this is not for people who like to be bored!

  • parking

    parking lot


    Our own parking garage has ample space for all those arriving by car with 162 parking spaces. You can also rent your parking space as a guest for a small parking fee - the longer you stay, the cheaper. Please note that the parking spaces in front of the main hotel entrance may only be used for loading and unloading. The current daily rate for parking is 10 euros.


    charging possibility for e-cars


    If you are traveling electrically, you don't have to thread the cable drum from your room into the parking garage, because thanks to our e-mobile charging station for all types of vehicles, your car will refuel immediately after arrival. For Tesla drivers, we also have two separate Tesla destination chargers reserved! The current charging price is 20 euros

  • payment

    SWIPE IT - secure, fast and easy: with us you only pay by debit or credit card. We also offer payment via PayPal and AmazonPay.  

  • pets

    Animals are allowed in the hotel area. Please contact us in advance if you would like to bring your four-legged friend with you.


    Moreover, please note that you need to fill out the pet registration form, which you can download here: PET REGISTRATION FORM

  • sustainability

    Think today about tomorrow, the day after tomorrow and forever! In all our activities, we always keep an eye on how we treat our environment and our immediate social environment and know that the decision to act socially not only has a short-term effect, but above all a long-term one.


    Whether small or large, every social action contributes to safe, healthy and positive coexistence. The hotel industry in particular draws a lot from the environment and thrives on being happy with its guests. We are making our contribution to a better world for everyone and have therefore had ourselves Green Sign certified.


    Since 2014, the Greensign program has been THE award for sustainable action, social responsibility and constant optimization. We are now also part of it and are really proud!


    The five-stage certification system not only checks the actual state of sustainability, but also shows the way to continuous improvement and further development of one's own sustainability performance and is based on internationally recognized standards.


    Since June 2022, the GreenSign hotel certification has also been globally accredited by the Global Sustainable Tourism Council.


    We thank you for your support on our path to a more sustainable future!

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