FAQs

Your questions.

Unsere Antworten

book apartment

Check in
17.05.
2021
Check out
19.05.
2021
Adults
- 1 +
Apartments
- 1 +

Q & A

Directions

Directions Motorway A7

From north:

Follow the motorway A7 until the exit „26 - HH-Stellingen“ and turn left on „Kieler Straße/B4“. After 400 m turn left on „Kronsaalsweg“. After 80 meters turn left. Now your destination is on the right side (backside of „Bauhaus“)

From south:

Follow the motorway until the exist „A1/B4/B5 Richtung Elbbrücken/Centrum/Altona“ and turn left on Kieler Straße /B4. After 500 meters turn left on „Kronsaalsweg“. After 80 meters turn right. Now your destination is on the right side (backside of „Bauhaus“)

Directions Motorway A1

Coming from the A1 follow the two right lanes at the motorway junction „31-Hamburg-Ost“ to follow the signs on to the motorway „A24 Richtung Hamburg-Jenfeld“. Follow the road until the roundabout „Horner Kreisel“ and leave at the second exit „Sievekingsallee“. After 2,1 km the street merges to „Bürgerweide“. Follow one of the two right lanes to turn right on „Wallstraße/Wallstraßenbrücke/B75“. Drive straight on Wallstraße/Wallstraßenbrücke to Sechslingspforte and turn left on Schwanenwik. Drive straight through „An der Alster“,“Kennedybrücke“, „Alsterglacis“ and „Theodor-Heuss-Platz“ until „Edmund-Siemers-Allee“. Take one of the two middle lanes to turn half-left on „Bundesstraße“.

Drive straight on „Verbindungsbahn“ through „Schröderstiftstraße“, „Schäferkampsallee“ and „Fruchtallee“. On „Fruchtallee“ follow one of the three left lanes to turn left on „Eimsbütteler Marktplatz/B5“ abzubiegen. Follow „Kieler Straße“ for 3,3 km and turn left on „Kronsaalsweg“ . After a few meters the destination is on the right side (backside of „Bauhaus“).

Directions Hamburg Airport

Coming from „Flughafenstraße“ drive south and turn right on „Weg beim Jäger“. Follow „Weg beim Jäger“ 2,2 km until you leave the roundabout at the first exit „Spreenende über Papenreye“. After 1,2 km turn left on „Kollaustraße“ then turn right on „Niendorfer Straße über Oddernskamp“ and right again on „Gazellenkamp“. Follow Gazellenkamp until the roundabout and leave at the second exit. After 1,3 km turn right on „Wördemanns Weg“. Follow for 1,2 km and turn left on „Kieler Straße“. After 240 meters turn right on Kronsaalsweg. After 70 meters turn left. Now your destination is on the right side (backside of „Bauhaus“)

Public Transport

Directly in front of the hotel you will find five bus lines (4, 39, 183, 283, 603) at the station BAB-Auffahrt Stellingen. The „S-Bahn“ train S3 or S21 can be reached by a short walk of 15 min.

Check-in & Check-out

We offer you a guaranteed check in from 3pm upon arrival and on your departure day the check out is going to be at 11am. Please make our team at reception duely aware, if you need a late check out.

Gastronomy

EATERY - Breakfast & Lunch

In our EATERY located on the groundfloor you can enjoy a comprehensive breakfast from Monday till Friday, 6.30am till 9am. Please note, that on the weekends as well as on bank holidas we are currently not serving breakfast. Therefore, we've got a GOOD MORNING BOX including a small breakfast in our shop in order to get you started into the morning with a very good mood. Our delicious lunch with a varied offering awaits you from Monday till Friday, noon - 2pm.

LIBRARY Bar

Please note, that our LIBRARY Bar is currently closed due to the pandemic. Our lovely is working on new offerings for you at themoment so stay tuned!

ALMOST EVERYTHING Shop

It was such a long day and you had absolutely no time to sit down and have tasty lunch in our EATERY and now your stomach is not amused at all? Luck you! At our ALMOST EVERYTHING Shop you will find a lot of different meals and snacks you can have by yourself in your apartment.

Pets

Pets are not allowed at our hotel.

Housekeeping

Within a week you receive a free of charge soft cleaning. By exceeding one week our housekeeping team provides you with a free of charge full cleaning. You can always request an additional cleaning on an individual basis for a small extra charge.

Contact

Reception

Our reception team is there for you day and night. Give us a call by using the following phone number: +49 (0)40 53 75 13 75 13

Reservation

Book direct und will receive the best price with us. Contact our reservation team by using the extension number 3120 or write us an email at reservation@sylc.de.

Laundry and dry

A laundry room is located on every single floor. Here you can wash, dry and iron your laundry. This self-service can be used with the We Wash application directly via mobile.

Meeting spaces

Please contact our reservation team by using the extension number 3120 for your individual wishes. We are looking forward to show you our meeting spaces located at the groundfloor. First details about our meeting capacities and the possibility to send us a request, you can find on our bottom page "Meetings & Events".

Parking

Parking lot

Our own parking lot has 162 parking spaces. As a guest you can rent them for cheap - The longer you stay the less you pay.

Charge your electric car

If you drive a electric car you don't have to face oldschool problems at our place. Thanks to our charging station you can charge your car immediately after arriving.We also offer specified charging stations for the Tesla drivers among you.

Surrounding

The sylc. apartment hotel doesn’t just offer you 1,000 square metres of living space; you’ll find a whole world of experiences, culture, nature and action in the surrounding area. You can enjoy a wide range of activities around our hotel, such as wild animals at Tierpark Hagenbeck and wild footballers at the Volksparkstadion, big leaps in the Jumphouse and vibrant colours in the Schwarzlichtviertel, morning swims in the swimming pool and evenings at the Barclaycard Arena. But beware: This isn’t for people who like to get bored!
What’s going on in the area? Here are our long-running top tips.

Payment Method

SWIPE IT - secure, fast & easy: payment is only possible by ec or credit card. Moreover, we are offering PayPal and Amazon Pay.