‘Simplify your life’ means giving up nothing but the burdens of everyday life. We’re there to help you out with lots of things like shopping, cleaning and finding a parking space, and we can even give you tips about your stay in Hamburg. We offer services to make your life easier and listen to all your requests at our 24-hour WELCOME DESK.
At our WELCOME DESK, we say a lot more than just ‘welcome’. After all, we do more than just let you check in and out; we’re here around the clock as your first point of contact for all matters concerning your stay. We’ll immediately deal with any small enquiries and tasks.
‘You can do everything, but you don’t have to do anything’ – the mantra for a relaxed life also applies to our housekeeping service. Decide for yourself when and how often we clean your room and change your bedding and towels. Is once a week enough for you? Would you like everything to be freshened up and cleaned every other day? Or would you rather have everything done on demand? Everything goes – our WELCOME DESK will pass on your requests.
What does it mean in detail for you:
As already mentioned, you can always request an additional cleaning on an individual basis for a small extra charge.
Please be assured, that our apartments are getting cleaned by the highest sanitary standards in order to let you feel safe and health from the beginning on without any doubts.
Our team is cleaning & disinfecting the public areas several times a day.
Got the munchies in the middle of the night? You dropped your teeth brush in the toilette at five in the morning? Forgot a gift for you loved ones? ALMOST EVERYTHING SHOP got your back 24/7.
Are you travelling without a car, or do you not want to get caught in the city traffic? No problem. The Stellingen train stop around the corner gives you the best access to Hamburg’s comfortable and reliable public transport system, which will take you to every corner of the city and surrounding areas with tubes, trains, buses and even ferries. And if you do actually need a car, you can use the driving service of MOIA.